Returns & Exchanges

Pnuma Outdoors stands behind our high-performance gear with a 30-day satisfaction guarantee, ensuring you have the right equipment for your next adventure. If your purchase doesn't meet your expectations, we offer streamlined returns and exchanges for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid UPS shipping label provided via email.

• 3.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all hangtags are attached, and affix the return label to the outside of the box.

• 4.
  Drop Off and Refund

  Drop your package at any authorized UPS location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.